Refund policy

At Sal's Collection, customer satisfaction is important to us. If you are not satisfied with your purchase, please read our return and refund policy below.

• Customers can request a return within 7 days of receiving the order.
• The item must be unused, unwashed, and in original condition with all tags attached.
• Returns will only be accepted if the product received is damaged, defective, or different from what was ordered.

• To request a return, please contact us through:

  Phone: 03460489781
  Email: saalscollections@gmail.com

• After reviewing your request, our team will guide you through the return process.
• Once the returned item is received and inspected, the refund will be processed within 5–7 business days.
• Refunds will be made through the original payment method or bank transfer, depending on the payment type.
• Shipping charges are non-refundable unless the mistake was from our side.

We reserve the right to refuse returns that do not meet the above conditions.